Privacy Policy

Effective Date: April 21, 2026  |  Last Updated: April 21, 2026

Chocolatedoll Clothing Store (“we,” “our,” or “us”) is operated by BVT Transport LLC, a legal entity bearing full responsibility for this store. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us.

If you have any questions or concerns about this policy, please contact us at [email protected].

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1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or place an order
• Subscribe to our newsletter or promotional emails
• Contact our customer support team
• Participate in surveys, promotions, or contests

This information may include:

• Personal identifiers: name, email address, phone number, billing and shipping address
• Payment information: credit/debit card details (processed securely via third-party payment processors; we do not store full card numbers)
• Order history and purchase data
• Device and usage data: IP address, browser type, pages visited, referring URLs, and browsing behavior on our site (collected via cookies and analytics tools)

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns
• Send transactional emails (order confirmations, shipping notifications, receipts)
• Respond to your questions and provide customer support
• Send marketing and promotional communications (you may opt out at any time)
• Improve our website, products, and overall shopping experience
• Detect and prevent fraud or unauthorized activity
• Comply with applicable legal obligations

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3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather analytics data. Types of cookies we use include:

• Essential cookies: Required for the website to function (e.g., shopping cart, login sessions)
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

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4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including:

• Payment processors (e.g., Stripe, PayPal) for secure transaction processing
• Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
• Email marketing platforms to send newsletters and promotional offers
• Analytics providers to help us improve our website
• Legal authorities when required by law, court order, or to protect our rights

All third-party service providers are contractually obligated to use your data only as necessary to perform their services and to maintain appropriate security measures.

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5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

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6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmissions. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data (“right to be forgotten”)
• Opt-out of marketing: Unsubscribe from promotional emails at any time via the unsubscribe link in any email or by contacting us directly
• Data portability: Request your data in a structured, machine-readable format
• Restrict processing: Request that we limit how we use your data in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within 30 days.

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8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at [email protected].

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9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data promptly. If you believe we may have collected information from a child, please contact us immediately.

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10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: